The property is in a terrible state of disrepair. The rooms look nothing like what is shown on the various websites ie expedia Travelocity etc. If another hotel had a room available, even at a higher price, we would definitely not have stayed. Thank goodness it was only for a single night before an early morning flight. The bedding was stained, the bathroom was old and stained. There is no elevator, you have to carry your bags up several flights of stairs. Ive never left a negative review however this property warrants one mainly because it is definitely not as advertised.

We booked a room through booking.com under my husbands account due to the price of the room. That is about the only good thing we experienced about this place. We arrived to the property and we were instantly sketched out by the razor wire on the fence. We checked in anyway. The “cleaning” lady just finished “cleaning” our room, had her supplies in front of the door while we walked in. We walked in to inspect the room before we brought our luggage in and the first thing we checked was the bed. There was hair and stains on both the sheets and comforter, we didn’t bother to check anything else, we decided to find another place to stay. After we found a better hotel, my husband went to the front desk lady to discuss our concerns and asked for our reservation to be refunded. She told him we need to deal with booking. She was rude and did not take the concerns seriously. He offered to show her the photos of the bed and she wouldn’t look at them. She sent another worker in to check the bed and he came out with no words. We are currently working with booking.com to get a full refund for our room we didn’t even stay in. The property will not even respond to the multiple calls or requests booking has sent them. Don’t waste your money on this hotel, even if it is the cheaper option. You’ll receive used sheets from the previous bookers and god knows what else if you inspect further.

This hotel is run down and falling apart. Owners are clearly not putting money back into the property. At check-in we were informed all vending machines were broken. Once in our room only one outlet in our room worked, the one that did work was not tight and your item you plugged in would fall right out of the socket. The window screen was broken and the mesh was torn. There were holes in the curtains and the bedding. We brought our concerns to the front desk and let them know we would be checking out early. Jodie the front desk attendant was rude and lectured us for saying our issues when there were other guests in the lobby that we should have waited for no one to be in the lobby. I would never recommend someone stay at this hotel. There are better options down the road and it is well worth the money to stay anywhere but this hotel.

We thought we would book this motel to save some money on our trip to Glacier. We usually stay at the Super 8 but the price skyrocketed recently so we gave this motel a try. Check in and check out staff were not professional. I think most of them actually live on the premises... They did not request ID and did not take a damage deposit or pre-auth upon check in which was strange as every other motel does. We were assigned a room at the back of the building right next to an exit door, stair case, and the laundry room. I asked her if it would be loud and she said "not really but I can't move you anyway" so we took that room. The room was clean, but could have been way cleaner. The chairs in the room need to be thrown in a fire as they are stained beyond repair. Gross actually. The beds were clean so we decided to stay. Upon trying to close the room window (ground level) we noticed it did not lock. We made a make shift security stick to put in there overnight in case someone tried to break in. Thankfully no one did. Throughout the night we were awoken numerous times from all different types of noises. Our favorite was what sounded like water pipes that were about to break every hour or so. When it was time for breakfast, we discovered there wasnt much of anything. There was cereal but no milk, half a bottle of apple juice, apples, costco muffins cut in half, some bagels and a few pieces of bread. There wasnt much to even put on any of the bread items like jam, peanut butter, butter etc. We opted to buy breakfast elsewhere. The coffee that was provided was good but they dont offer any kind of creamer. They also offer ice water in the lobby but we didnt want to risk it. Overall - we stayed here because we had to, not because we wanted to. Spend more money to stay elsewhere. By reading the other reviews we got lucky on our room. This place needs to be severely renovated and or demolished and start over. New staff would be a plus too. Dont let the nice flowers outside fool you (props to whoever planted them). Its a dump.

This place exceeded my expectations, especially after reading the reviews my expectations were not high, but when I arrived things were better than expected. The location was clean as were the rooms. Check in was a breeze and everyone was nice and friendly. The best part about the rooms is the windows open all the way so you can get that mountain breeze in the room! The breakfast met my expectations but again it's nothing fancy, just enough to get you by. The location is great and easy to get in and out of as well as get to some restaurants and shopping centers. Would stay here again and I'm glad I didn't choose to pay more for another place simply because of the reviews.

Bathroom was dirty when I arrived - hair and other mess on sink. Ice maker down hall SO loud woke me up multiple times throughout night as someone used it. There was a truck parked inches outside my window and window was unlocked. Took me several minutes to push and shove and get the latch to lock window. Bed moved like a boat with every movement. I always stay in most affordable hotels and they are just fine. Highly recommend avoiding this one. Location was fine and front desk was friendly.

Service at this location has been phenomenal. There’s an employee here by the name Pepper, who has been probably the nicest and friendliest person I’ve met and is one of the reasons I keep coming back to this location. There is another employee here by the name of Cassidy who in my opinion is for the worst employees, incredibly rude and abrasive, doesn’t listen to customers or show respect in anyway I have dealt with him twice in both times have been a incredibly frustrating and teeth, grinding experience turned me and my partner away even though the hospital is right across the street and my partner just had surgery the other day, and the possibility of having to revisit the hospital and needing somewhere close by to be just in case did not matter to them because of miscommunication and their inability to actually hear what I was saying complaining about $100 deposit which when I pay online, I never have had to pay since coming here. It’s never been a problem before matter of fact I do my damnedest to ensure the room is in an easy to clean condition when leaving things like stripping the beds of all the dirty linens and putting the dirty towels and such in a pile and taking the trash, gathering it up and taking it out and putting it in the trashcan and putting new trash bags in the trash cans just to make the housekeepers‘s job a little easier. Will be getting in touch with owners to file a complaint refused to give me the information we will be finding the information myself and continuing through with that complaint.

This is old review writing after few months. Very bad experience at this place. Two starts because of location. First time stayed at this hotel and for sure it’s the last time. The experience was worst than expected. Very unhygienic and overall smelly place. Carpets were very dirty and smelly, rooms were very dull and washrooms were disaster? Staff was very rude, not friendly. Washroom shower not working, Spider webs and sticky dust particles hanging from the top, towels were not clean properly (other ppl hair on the towel), I can’t understand why they offer free breakfast (ideally there were nothing to eat, no fresh coffee no fruits or even bread was finished no one was there to ask for) We wasted our money by booking this place. Do not fall for cheap rates. You will definitely find better place just in $25-$30 higher. If you have a kid with you then just avoid this place (we had our toddler with us and it’s very difficult to handle kids in such unhealthy, and unhygienic place). For sure will not recommend to anyone!

I was there because of a medical procedure. The Staff was very nice,they gave us a medical discount,the breakfast was not.When we got to our room we had 1 bath towel & 1 bath mat,1 plastic cup,no trash can liner (almost looked like the room was 1/2 cleaned or not finished?) I found at least 6 long black hairs in/on the bed/bedding. The toilet was very tiny (think grade school sized) Traffic noise was awful (not the Hotels fault,but just letting everybody know) We won't be staying there again,but at the time it was closest to the hospital,and it was the only one we could afford,now prices are coming down,we'll have to find a different one for the next trip back

The bad reviews are true. When we first checked in at the front desk, Jody was kind. When we got into our room 111, it looked very out dated and run down, splotchy wall repairs and paint job, bathroom door handle screws were coming out, old beat up furniture, but the biggest problem was the long gross hair on all the bedding(it wasnt just a little bit), plus stained pillows. We went back to Jody to switch rooms and she immediately had an attitude at us and seemed like she took the unclean room personally, maybe she cleans them, too? When we got into the second room, 115, the condition was nearly the same as the first. My wife and I checked the bedding first and saw a bunch of hair again in the sheets, and stained pillowcases. First time could be a mistake, second time is a pattern of the lack of care the hotel has. We went back to Jody to ask for a refund and she huffed and puffed like we were somehow in the wrong? All in all, do not recommend. I can understand that cheap hotels are outdated and don't have a lot of amenities..which is why they're cheap, but they should ALWAYS be clean! Do not stay here.