This was the most chaotic hotel I had ever been to! First, I booked a 2 queen suite online (pay ahead of time deal), received confirmation and drove all the way in. Just to find out they didn't have our room and offered a king bed suite at the same price. I feel like for the inconvenience, they could have at least brought the price down. Otherwise my only other option was to spend the same amount of time searching up a new hotel option that'll fit my family. We took it and decided to go swimming. The pool was full of unsupervised kids. Which normally I wouldn't care if the kids were decently behaved enough but this group of teens kept quacking and being obnoxious. An elder couple nearby asked them to stop and they started arguing with the couple. The couple left and reported to front desk who then came and also talked to my kids even though they were supervised and playing Marco Polo innocently away from the group of bad kids. Their parents came in much later laughing and defending them even though they weren't there which just pissed me off more. Front desk should have pulled them all out and contacted their parents immediately. Instead the parents also got away with it while my kids were far away from that nonsense and got talked to like they were the ones arguing and causing a scene. All of that just for the elderly couple to leave anyway. Like I have never experienced anything like this. I'm just irritated at this point. And no the reservation wasn't under my name. It was under my hubby's in case you try to deflect from this in any way.

Stayed here for basketball tournaments. The room was great, beds and pillows were comfy, the breakfast was good. I did not like that the rooms echoed down the hallways, especially with a baby. When asking for additional towels, my daughter mentioned the front desk person had an attitude, so we went out and bought our own. I did love how it was centrally located though. Overall, it was a good stay, and I wouldn't let the minor things keep us from staying there again in the future.

I am a Holiday member and have stayed at several locations in US as well as Canada. This location was fantastic. Chris at the front desk was helpful, very polite and we chatted about a few spots her recommended for dinners. The breakfasts were great with a great variety of foods for all needs and tastes. They even offered a late snack from 7-9 Mon-Wednesday evenings, which is the first time I have ever seen this. They had cookies out in the evening and newspapers as well. The room was clean, spacious and met all our needs. Everyone we encountered were very friendly and welcoming. Highly recommend this hotel for your next stay in town. Thanks!!

Great hotel that is clean and easy to get to. The rooms were larger than expected and had comfortable beds. Our room was remodeled with all the modern conveniences. There is a healthy free breakfast in the mornings. The staff were professional and friendly.

This hotel is always one of my favourites. The manager Jennifer and her team are dedicated to making every guests stay a special event. Their work ethic and pride in their work shines through with the smiles on their faces and going the extra mile. The breakfast is one of the best hotel breakfast I’ve seen. The facility is clean and well kept. I the pool area was fantastic. I highly recommend this hotel for your next visit to Kalispel.

Nice property. Clean rooms. Typically H.I.E. breakfast. Great location. Can be a bit noisy with soccer kids, but that's any property not just this one. Its not quiet enough or luxurious enough to be a "romantic" location and it's far too expensive to be a "good value", but it is likely one of the better hotels in the area. I would definitely stay here again.

We just checked out of this hotel and I am compelled to leave a review - we had a spectacular stay at this location. The rooms and facilities were top notch. We used the pool and the hot tub. The breakfast was great too. However, I’d especially like to mention Jennifer and Adrienne at the front desk who went above and beyond to help us out even though we made an error in the booking. Those two ladies deserve full stars. Wonderful and comfortable experience over all. Would highly recommend.

HUGE shoutout to Chris at this location. I was visiting from out of state on a Friday and a competing hotel cancelled my reservation because my dog was too big (even though I’d stayed there the year before.) I called this location and Chris was super friendly, helped me in my situation and found me an available room. When I showed up the front staff was extremely friendly and welcoming! Thanks so much for helping this dog dad out of a pickle on a Friday night!!!

My wife and I had a fantastic experience here. The only reason I gave the service 4-stars instead of 5 is because our room was missed for housekeeping services a couple of days during our stay. One day, we left the room a little later, so... we take responsibility for that, even though the crew was still on our floor as we left. The 2nd day... we left with plenty of time (prior to 11), and our room was still missed. Aside from that, our stay was excellent. The staff were incredibly friendly and helpful. They even held on to our bags for us after we checked out because we had a late evening flight. The lady who was working the breakfast service was probably the most diligent and efficient I have witnessed at ANY Holiday Inn Express. There wasn't an empty tray in the entire 4 mornings we ate there. Outstanding work. The grounds were well kept and manicured, the pool and gym were clean, and the lobby was always presentable. There are a handful of restaurants nearby within a 5 minute walk. If we are ever staying in the Kalispell area again... this is where we'll stay.

The very best experience. The rooms were clean and full of towels and toiletries. The front desk staff, specifically Adrienne, was AMAZING. She went above and beyond to make sure we had what we needed and made a challenging trip really easy for us. The breakfast was full of all kinds of entrees and options (including plenty of gluten free items). I was very impressed and I would stay there again hands down on the next opportunity.